vcsa 6.0: error while extracting local SSO users

after successfully adding an AD domain as an identity source in vcenter i was unable to expand a listing of domain users and groups from within the vcenter SSO settings. this also failed when i tried to set up vcenter permissions for domain users.  i kept receiving this message: “error while extracting local sso users”.

i eventually found out this problem is caused by domain controllers missing reverse lookup DNS records. once i added the missing records in DNS this problem was resolved.

source:
https://communities.vmware.com/thread/506270?start=0&tstart=0

This entry was written by resinblade , posted on Thursday June 16 2016at 05:06 pm , filed under IT . Bookmark the permalink . Post a comment below or leave a trackback: Trackback URL.