run odbc32ad.exe as administrator

while trying to login to the agent/supervisor desktop the user received the following message: “Login failed due to a configuration error.  Please ask your system administrator to associate your phone with the RM JTAPI Provider user ID according to the instructions in the Administrator Guide.” pretty much exactly as the error message describes…the uccx rm user (application […]

i received an error today while trying to use the vmware converter plugin for vcenter. the error message simply said: “a fatal error occurred. the reason for this might be a network connection failure. the wizard will close now. please check your network connection and try again.” the solution to this problem involved restarting the vmware […]

it wasn’t too obvious to me how to view message headers in outlook 2010 so i did some googling and came across this blog: http://absoblogginlutely.net/2010/04/view-headers-or-source-in-outlook-2010/ in short, you can customize the ribbon and add the message options button to it to access the header information. also someone pointed out in the comments that you can […]

with vsphere, RDMs can be converted into vmdk files by using the datastore migration feature. however, to accomplish this you must choose a thick or thin conversion. using the “same as source” option will only transfer the RDM pointer files and not accomplish much. hot/live migrations have worked out just fine several times. also if […]