this is the first time i’ve had to struggle with setting up google voice as my primary voicemail provider (that i can recall). it’s not a difficult process on the galaxy s3, but it’s rather confusing if you don’t know what the process is.

first thing you need to do is contact tmobile and have them turn off your tmobile provided voicemail. this can be done over a support chat. then access your google voice account on the web and deactivate and reactivate your phone. google voice should now be your primary voicemail provider.

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