delegate access seems to come up all the time…

from an outlook 2010 perspective, to grant delegate access go to the file menu
choose the account settings dropdown and choose delegate access.

to open another user’s mailbox that you have delegate access to, also go to the file menu
click open and choose “other user’s folder”. this method however is pretty lame. especially for frequent use cases.

the more elegant method is to go to account settings and click “change” on the appropriate account. then “more settings” and advanced. under “mailboxes, open these additional mailboxes:” add the mailbox(es) that you have delegate access to. one caveat with this method is that the “folder visible” permission must be set on the root folder of the mailbox for the user who has delegate access.

to send on behalf of another user, first you need the permission to do so and then you need to make the From: field visible. in outlook 2010, create a new email message and then open the options tab and select From in the “show fields” column. then search for the user you want to send on behalf of.

the outlook 2007 steps should be fairly similar…

sources:
http://office.microsoft.com/en-us/outlook-help/manage-another-person-s-mail-and-calendar-items-HA010355561.aspx#_Toc307479956

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