unity connection: transfer call to extension in another partition
recently, we needed unity connection to attempt a transfer to an extension in the UCCX partition.
first in unity we created a mailbox for the extension and set the greetings to play no recording and simply attempt transfer to this mailbox user’s extension.
then in UCM under Advanced Features->Voice Mail->Cisco Voice Mail Port, we examined the voice mail ports to see which CSS they were set for. and finally…clicked on the CSS and added the UCCX partition to the selected partitions listing.